TurnBuzz Legal & Policies
These documents explain the rules, privacy practices, billing terms and communication standards that apply when using TurnBuzz.
Effective: August 19, 2026Policy center
Choose a policy below. Where applicable law gives you rights that cannot be waived, those rights continue to apply.
Terms of ServiceRules for using TurnBuzz accounts, queues, appointments and paid plans.Privacy PolicyWhat personal information TurnBuzz collects, why it is used, how it is protected and your choices.Subscription, Cancellation & Refund PolicyRecurring billing, cancellation, account deletion and refund rules.Acceptable Use PolicyWhat is and is not permitted when operating queues or communicating with guests.Cookie PolicyEssential cookies and session storage used to keep TurnBuzz secure and signed in.Data Retention & Account Deletion PolicyHow account deletion works and what limited information may need to be retained.SMS, Voice & Electronic Communications TermsRules for appointment confirmations, reminders, automated calls and check-in messages.
Account deletion and subscriptions
TurnBuzz provides a self-service account deletion option from the Account page. Deleting an account does not cancel an active paid subscription. To cancel a subscription, email support@turnbuzz.com.